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Your most assured of clean room engineering services

After-sales service

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Our company promises that since the final acceptance of the goods, we give the product two years warranty. During the quality assurance period, the products have any quality problem due to production process or material defects, our company will give free replacement and bear the corresponding responsibility. (Except for damage by third party).

Regardless whether the products are in warranty period, our company are solemnly committed to provide the user 24 hours full range of after-sales service guarantee. We will respond to customer in 3 hours, solving common problem in 6 hours, solving difficult problem within 24 hours after receiving the customer questions within 3 hours corresponding, within 6 hours to solve the general problem, 24 hours to solve the problem problem. If there are some special materials needed, we should notify the customer in writing to extend the delivery time, extending the time after getting customer consent.

We provide free technical support, drawings deepen design, color plate layout design, single material inspection, guidance installation and other services to customers.